How do I write off one or more invoices?
To write off a single invoice
Find the relevant invoice from the Overview, then click on the member's name. Then click on "Record payment/adjustment", which contains the write of option.
To write off multiple invoices
On the Overview screen, select the invoices you want to deal with by using the check boxes on the right-hand side of the screen. Next, click on the "Actions for selected invoices", and choose the "Write off" option.