How do I write off one or more invoices?

To write off a single invoice

Find the relevant invoice from the Overview, then click on the member's name. Then click on "Record payment/adjustment", which contains the write of option.

To write off multiple invoices

On the Overview screen, select the invoices you want to deal with by using the check boxes on the right-hand side of the screen. Next, click on the "Actions for selected invoices", and choose the "Write off" option.

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Return to support home page Article viewed 1,672 times Created 05 August 2011 Last updated 05 August 2011