Support

What if an invoice has been sent to the wrong email address?

This can only happen if the member's email address is incorrect at the time of sending the invoice.

Members' email addresses can be edited by Club administrators, or the member by logging in.

To send an invoice to the correct email address, go the the Members screen, find the member and update their email address.

Return to the EPayments area, find the relevant invoice, tick the box on the right hand side; then click on "Actions for selected invoices", and choose "Resend invoice".

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Return to support home page Article viewed 1,875 times Created 05 August 2011 Last updated 11 July 2014