How are invoices chased?

When you create an invoice, you decide how often members will be chased, automatically by email.

The interval can be between 3 and 21 days, or none. Chasing ends after 150 days.

If you need to resend an invoice at any time, you can select the relevant invoice(s), by ticking the box(es) on the right-hand side of the Overview screen, then select the 'Resend invoice' from the 'Actions for selected invoices' drop-down menu.

If an invoice has been part-paid, the member is only chased for the outstanding amount.

See also

Return to support home page Article viewed 1,849 times Created 06 August 2011 Last updated 29 August 2018